Shipping & Returns
Shipping Policy
We are currently not shipping internationally. We ship orders every day of the week (Mon-Sun) and do our best to ship packages within 1 day of your order being placed so that you can get twisting! Orders are packaged with care so that your puzzles arrive the way they were shipped. If you experience a problem with your order, contact twistpuzzlecompany@gmail.com.
Shipping Rates & Fees
With most products being around the same size, shipping is flat-rate, no matter the size or cost* of your order! Our priority shipping option takes 1 - 4 business days to arrive and costs $8.99. Allow extra time for packages shipping to Hawaii or Alaska. Express (1-2 day) shipping is available for $26.99.
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* Spending $60.00 or more? Your order qualifies for free shipping!
* Spending $250.00 or more? Your order qualifies for free express shipping.
* Live in the Lower Merion Township area? You may qualify for reduced-price local delivery!
Return & Exchange Policy
All sales are final.